The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Heritage Style
“I absolutely loved the heritage decor of the hotel. The charming old-fashioned touches really added to the character of the stay.” view full review
Cozy Breakfast Space
“The complimentary breakfast was a nice touch, and having it served in the beautiful lobby, despite the limited seating, made it a cozy start to the day.” view full review
Comfortable Retreat
“The bed in my room was incredibly comfortable, ensuring I had restful nights and pleasant mornings.” view full review
Classic Elegance
“The lobby was an absolutely stunning space, filled with historic charm that made my entire experience good whenever I walked through.” view full review
General
Non-smoking rooms
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Air conditioning in public areas
Luggage storage
Gift/Newsstand
Smoke detectors
Sports & Fitness
Exercise gym
Fitness studio
Guest Parking
Refrigerator
Services
Airport shuttle
Room service
Laundry
Business
Conference room
Fax/Photocopying
Room features
Air conditioning
Heating
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Refrigerator
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
4 West 31St Street,
New York,
New York,
United States,
10001,
New York State
Map view
street view
4 West 31St Street,
New York,
New York,
United States,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
930 m
Square
Times Square
1.5
km
Landmark
Rockefeller Center
1.7
km
Park
The High Line
2.7
km
Park
Bryant Park
1.1
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.7
km
Park
Central Park
4.2
km
Library
New York Public Library
840 m
Church
St. Patrick's Cathedral
1.7
km
Stadium
Madison Square Garden
720 m
Park
Washington Square Park
2.1
km
405 Lexington and 42nd St.
Chrysler Building
1.4
km
175 5th Ave At 23rd St.
Flatiron Building
760 m
Museum
Madame Tussauds New York
1.3
km
Museum
The Museum of Modern Art
1.8
km
Library
The Morgan Library & Museum
730 m
Tower
Trump Tower
2.1
km
Museum
Rubin Museum of Art
1.6
km
121 Wooster St
Bowery
3.0
km
Mall
Fifth Avenue
1.5
km
150 E 36th St # 158
Sniffen Court Historic District
880 m
Museum
Intrepid Sea
2.3
km
Museum
The Museum at FIT
620 m
34th Street
34th Street
940 m
Nearby
Square
Macy's
510 m
New York City
Manhattan Skyline
290 m
Square
Herald Square
510 m
Museum
Museum of Sex
380 m
Park
Madison Square Park
600 m
Restaurants
Shake Shack
700 m
1216 18th St NW Near Madison Avenue & E.23rd Street
Bread & Butter
70 m
303 5th Ave East 31st Street Between Fifth Avenue & Madison Avenue
E-Mo Kimbab
180 m
2 W 32nd St
Pinkberry
200 m
7 W 32nd St
Woorijip
230 m
12 W 32nd St Frnt A
Gong Cha Koreatown
220 m
12 W 32nd St
Little Italy Pizza
240 m
688 6th Avenue West 22nd
Empire Pizza
110 m
314 5th Ave Frnt 1
Panera Bread
180 m
330 7th Ave Frnt 3
Stumptown Coffee Roasters
340 m
W 29th Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean Rooms
Great Location
Noise Issue
Out of the Way
7.4/10
Very good
Rooms
8.0
Location
9.2
Service
8.0
Dining
6.1
Guest reviews
7.4/10
based on 19 reviews
4/5
based on 2901 reviews
8.2
8.2/10 based on 985 reviews
#201 of 515 hotels in New York City based on Tripadvisor
Ray
United Kingdom,
June
2024
6.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were just average with some disturbance due to noise from the front of the hotel, but they were lovely overall with essential amenities like a safebox, TV, aircon, and a clean bathroom. The service definitely needs some improvement in terms of people skills, yet some staff members, like Jeto, stood out for their professional attitude and helpfulness. The location was fantastic, making it convenient to access various attractions and businesses in the city, especially for first-timers in NY. However, the limited seating space was a drawback. The dining experience was simple, offering muffins and coffee with room for improvement, especially for non-coffee drinkers. The facilities met basic expectations but nothing standout.
Rooms
7.0
The rooms were small but had a safebox, TV, aircon, clean bathroom, and were overall lovely.
Service
6.0
Though the service needs improvement on people skills, some staff members were exceptionally helpful and accommodating.
Location
9.0
The location was superb, with easy access to various attractions and businesses, only 2 mins walk from the subway.
Dining
5.0
The dining experience was simple with muffins and coffee, but lacking variety, especially for non-coffee drinkers.
Facilities
6.0
The facilities were basic and nothing extraordinary.
Alan
United Kingdom,
June
2024
7.8/10
My stay at this hotel was a mix of positives and negatives. The rooms were spacious and quiet, ideal for a peaceful rest after a noisy day in the city, but they could benefit from a modern update. The early check-in option was convenient. The large bathroom was a plus, well maintained throughout.
Rooms
8.0
Plenty of space and very quiet after the city's hustle & bustle. Could be more modern but well maintained with a large bathroom.
Service
9.0
The service at this hotel was excellent. From the friendly front desk staff to the helpful maintenance team, everyone was courteous and professional.
Location
10.0
The hotel's location was a perfect base in NYC, offering easy access to all the main attractions like Times Square, Empire State Building, and Central Park. Close to transportation hubs like Penn Station and subway stops.
Dining
5.0
The dining experience was very basic, with limited options like just muffins and coffee. Not a breakfast experience but convenient for a quick bite.
Facilities
7.0
The hotel facilities were adequate, but nothing exceptional. A standard offering without any standout features.
Michael
United Kingdom,
April
2024
6.4/10
The hotel had small rooms with no natural light, basic amenities, and a poor shower, but they did have air conditioning. The service was friendly and efficient, standing out compared to chain hotels. The location was a significant advantage, being close to key attractions and within walking distance of many places to explore. The dining experience lacked variety and consisted of low-quality options. Overall, the facilities were functional but not exceptional.
Rooms
5.0
The rooms were pretty small and lacked natural light, but had air conditioning and basic amenities. The shower was very poor.
Service
8.0
The staff were super nice and efficient, a rare find in New York hotels.
Location
9.0
The location was great, with easy access to the subway, local businesses, and key tourist spots.
Dining
5.0
The dining options were subpar, offering dry muffins and weak coffee.
Facilities
6.0
The facilities were functional but nothing extraordinary.
Barbara
United Kingdom,
April
2024
7.8/10
The hotel offers clean and spacious rooms with friendly staff. The location is ideal for travelers looking for convenience, but the breakfast options might not meet expectations. The facilities are well-kept, making it a good value for money option.
Rooms
8.0
My room was very clean and comfortable, with a good size and a comfortable bed.
Service
9.0
The staff was incredibly friendly and accommodating, even facilitating a special request I had.
Location
9.0
The hotel's location was great, close to shopping areas and easily accessible for travel around the city.
Dining
6.0
The dining experience was a bit lacking, with minimal breakfast offerings.
Facilities
7.0
The facilities were good, although there was room for improvement in the dining options.
Linda
United Kingdom,
March
2024
7.4/10
The hotel is in an excellent location in midtown, making it perfect for first-timers in NY. The rooms had a good size, were huge, very clean, and mostly comfortable, but could have used a little more space. The service was nice, with friendly and knowledgeable staff. The dining experience offered a choice of two sickly muffins and bitter coffee, which was a downside. The location is a highlight, being close to subway stops and Bryant Park. The facilities were decent.
Rooms
8.0
The rooms were huge, very clean, and comfortable for the most part.
Service
8.0
The service was nice, with friendly and knowledgeable staff.
Location
9.0
The location is in an excellent midtown location, close to subway stops and Bryant Park.
Dining
5.0
The dining options were limited with a choice of sickly muffins and bitter coffee.
Facilities
7.0
The facilities were decent.
Philip
United Kingdom,
March
2024
7.4/10
The hotel had a unique early 20th-century decor in the rooms with somewhat mucky pond wallpaper, but they were equipped with cozy sofas or chairs. The service was mainly friendly and professional, although some staff members over the weekend were not as pleasant. The location was exceptional for easy access to various attractions in New York, though lacking in atmosphere and facilities. The dining experience offered weak coffee and muffins, but the freshly prepared salads were a highlight.
Rooms
7.0
The rooms had a nostalgic early 20th-century decor with mucky pond wallpaper, yet were furnished with comfortable seating.
Service
8.0
The majority of the staff were friendly and professional, with a few exceptions over the weekend.
Location
9.0
The location was perfect for reaching major attractions in New York, although the atmosphere and facilities were lacking.
Dining
6.0
The dining options included weak coffee and muffins, but the freshly prepared salads stood out.
Facilities
7.0
The facilities were sufficient, but lacked some atmosphere and additional amenities.
Ray
United States,
March
2024
8.0/10
The hotel is in a great location near the Empire State building and provides easy access to attractions and public transportation. The rooms are spacious, very clean, and warm, offering a comfortable stay despite the severe cold outside. The staff is friendly and accommodating, willing to share interesting insights about the hotel's history.
Rooms
9.0
The rooms were spacious, very clean, and provided a warm retreat from the severe cold outside. They were made daily and slightly larger than other rooms in the city.
Service
8.0
The staff was very accommodating and friendly, ready to share fascinating details about the movies, TV shows, and fashion shows shot at the hotel. They also provided complimentary Wi-Fi, enhancing the overall experience.
Location
9.0
The hotel is in a great location near the Empire State building, offering convenient access to attractions and public transportation. It is also close to Penn Terminal and surrounded by dining options like Dunkin Donuts and Subway.
Dining
6.0
The dining experience offered good muffins and coffee, but additional drink options like juice would have been appreciated by non-coffee drinkers.
Facilities
8.0
The hotel's facilities are well-maintained, offering a comfortable stay for guests seeking a convenient and family-friendly environment.
Nathan
United Kingdom,
March
2024
8.4/10
I absolutely loved my stay at this hotel! The rooms were spacious, comfortable, and had excellent internet connectivity. The lobby was beautiful, and having complimentary coffee in the morning was a nice touch. The only downside was the presence of bugs, which was a bit off-putting.
Rooms
9.0
The rooms were spacious, comfortable, and had good internet connectivity.
Service
9.0
The staff was great! They helped us find places and even recommended a fantastic steak restaurant. Their service made our stay even more enjoyable.
Location
9.0
The location was brilliant, especially considering the very cheap price we paid. Being near the Empire State Building and having easy access to and from JFK airport was very convenient.
Dining
7.0
The breakfast, though limited to muffins and coffee, was good. It would have been nice to have more drink options besides coffee, especially juice for non-coffee drinkers.
Facilities
8.0
The facilities were effective, especially in the exceptionally hot Manhattan weather.
Lisa
United States,
January
2024
7.4/10
I had a mixed experience at this hotel. The location was fantastic, close to Macy's and Korea-town, with easy connections to various Manhattan spots. However, the noise from the street made it hard to sleep at night, and it was a bit out of the way.
Rooms
8.0
The room was very clean and comfortable, but the view was obstructed by a nearby building, giving a 'Friends' vibe. It was spacious and had good facilities.
Service
7.0
The service was friendly and professional, except for one short and unhelpful encounter. Overall, from the front desk to maintenance, the staff was great.
Location
7.0
The location was excellent for shopping, dining, and accessing various Manhattan attractions. However, the noise from the street was a significant issue for me during the stay.
Dining
8.0
The dining experience was above expectations, offering tea, coffee, and muffins in the lobby in the mornings. It was a pleasant surprise.
Facilities
7.0
The hotel had good facilities overall, but the street noise affected my stay. The amenities were modern and convenient.
Clean Rooms
Noise Issue
John
United Kingdom,
January
2024
7.4/10
I couldn't have been happier with my stay at this hotel. The location was perfect, within walking distance to everything, and the staff was incredibly accommodating. The room, while basic, was clean and the beds were comfortable. However, noise from the thin doors could be bothersome. Overall, a great value for the price.
Rooms
8.0
My room had a fun Old World feel with green wallpaper and plaster ceiling moldings. It was very spacious, clean, and the beds were comfortable.
Service
7.0
While some staff members were a bit rude, the main reception staff were very nice and helpful. The service overall was decent, with some highlights like the impressive ballroom tour.
Location
9.0
The location was brilliant, offering a view of the Empire State Building from my room. It was close to various attractions and the subway, making it very convenient for exploring the city.
Dining
6.0
The breakfast was rather simple, consisting of coffee and muffins. It could have been more extensive, but it was convenient to have it on a self-service basis in the reception area.
Facilities
7.0
The hotel had basic facilities, and while not luxurious, they served their purpose. The value for money was reasonable given the location and room comfort.
William
United Kingdom,
January
2024
8.8/10
I absolutely loved my stay at this hotel! The location is perfect for exploring the city on foot, and the price is very affordable. The rooms were surprisingly quiet despite being in the heart of bustling NYC, making for a peaceful night's sleep. The dining options were decent, although lacking some variety, but the friendly service more than made up for it.
Rooms
9.0
The rooms were very quiet, which is rare for that area in NYC. They are really quiet for being in New York, which was perfect for getting a good night's sleep.
Service
9.0
The staff were incredibly nice and even accommodated a special request for me to have a view of the Empire State Building from the top floor. They were quick to assist with any needs and went above and beyond to ensure I had a great stay.
Location
10.0
The location couldn't have been better! It's close to the subway, Penn Station, and within walking distance of many attractions. Plus, the easy access to public transport and various shops and restaurants made exploring the city a breeze.
Dining
8.0
I enjoyed the morning buffet with muffins, coffee, and hot water for tea. The options were simple but satisfying to start the day.
Facilities
8.0
The hotel offers everything needed for a comfortable stay. While there are no additional facilities like a bar or music, the basics are well-covered, ensuring a pleasant experience overall.
Stephen
United States,
January
2024
8.6/10
My stay at the hotel was fantastic! The room with a queen size bed was very spacious, a rare find in Midtown Manhattan, and conveniently located right near the elevators. The room was kept clean and refreshed daily, which was a great touch. The service was top-notch, especially from Dwight and the two helpful ladies who assisted me with airport shuttle arrangements. They were friendly, approachable, and went above and beyond to make my stay comfortable. The location couldn't have been better, within walking distance to key attractions and public transportation. The hotel's proximity to Macy's, Korea-town's restaurants, and the subway made it ideal for explorations. The morning buffet was a delightful surprise, and being right beside the Empire State Building was a bonus. However, the breakfast was a bit simplistic with just coffee in paper cups and muffins. Despite this, my overall experience was better than expected. The facilities offered everything I needed for a pleasant stay.
Rooms
9.0
The room with a queen size bed was very spacious and clean, maintained daily.
Service
9.0
The service was exceptional, with friendly and helpful staff, especially when upgrading my room due to initial temperature issues.
Location
10.0
The prime location made exploring the city easy, with access to attractions, public transport, and nearby amenities.
Dining
7.0
The dining experience, while a bit basic with coffee and muffins, was surprisingly pleasant.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Jimmy
United Kingdom,
December
2023
8.0/10
I had a pleasant stay at this hotel. The rooms were spacious and equipped with a safe for keeping valuables safe, conveniently located near the elevators. They were impeccably clean and very comfortable. The service, though a bit aloof and businesslike, was helpful when it came to storing luggage. The location is ideal for exploring the city, with easy access to various subway lines, buses, and popular attractions nearby. The dining options were limited but served its purpose well for a quick start to the day.
Rooms
9.0
The rooms were huge, near the elevators, clean, and comfortable. The presence of a safe was a nice added touch.
Service
7.0
The service, while aloof, was still helpful and not at all rude or condescending. I appreciated their assistance with luggage storage.
Location
10.0
The location couldn't be better for exploring the city, close to major attractions, subway stops, and within a short walk to popular spots like Macy's and the Empire State Building.
Dining
6.0
The availability of urn coffee or tea in the lobby from 6 am to 9 am provided a nice opportunity to mingle with other guests and plan the day, even though the dining options were limited.
Facilities
8.0
The hotel facilities met expectations, providing everything needed for a comfortable stay. The presence of a safe in the room was a convenient feature.
Mark
United Kingdom,
November
2023
8.6/10
I had a fantastic stay at this centrally located hotel in late May. The room was spacious and well-equipped, offering a great value for the money. The staff were incredibly helpful and pleasant, making my experience even more enjoyable.
Rooms
9.0
The room, which was basically a junior suite, was surprisingly quiet and comfortable. It had plenty of space, especially for New York standards, and I particularly liked the good hot shower and the two flat-screen TVs.
Service
9.0
The hotel staff, especially Neto at the reception, were very helpful and shared valuable information about the area within minutes of asking for assistance.
Location
10.0
The location of the hotel was perfect for exploring Manhattan, with easy access to subway stops and attractions like the Empire State Building and Madison Square Garden. The proximity to Penn Station made transportation to and from the airport convenient and affordable.
Dining
7.0
Although the dining options were limited, the complimentary muffins, tea, and coffee in the mornings were a nice touch. I found the Indonesian food to be above my expectations.
Facilities
8.0
The facilities at the hotel were satisfactory, and I appreciated the additional amenities provided during my stay.
Nigel
United Kingdom,
November
2023
7.2/10
The hotel offers a great location in the heart of Manhattan, close to major attractions, with rooms that are small but updated and clean. The service was a mix of friendly and knowledgeable staff with minor rude encounters, while the dining options were basic with room for improvement. Overall, a solid choice for those seeking a convenient stay in the city.
Rooms
7.0
The room, although small, had been updated and seemed clean.
Service
7.0
The staff at the reception desk were friendly and knowledgeable, although there were moments of rudeness from some.
Location
9.0
The location was brilliant, with a view of the Empire State Building from the room and easy access to nearby attractions.
Dining
5.0
The dining options were limited to basic coffee and muffins, with room for improvement by adding more variety.
Facilities
8.0
The facilities provided were sufficient for a comfortable stay.
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